FREQUENTLY ASKED QUESTIONS
SHIPPING
We are not liable for lost shipments when the tracking number indicates the package was delivered.
We are not responsible for the delayed delivery of packages due to the customer not being available for signature upon arrival, and/or due to any unforeseen weather or technical issue within the shipping company.
production
All orders are hand sewn.
Production lead time for all products is between 1-10 days, before the item ships.
RETURNS & EXCHANGE GUIDELINES